What personal information does the Sonnet Insurance app collect?

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The Sonnet Insurance app collects certain details during every trip you take. This allows Sonnet Shift to do its job. The data we collect lets us measure your driving behaviour so we can get your Driving Result. Your Driving Result is a discount or surcharge applied quarterly (every three months from your policy start date) to your car insurance premium.

The data we collect during each trip may include, but is not limited to:

Global positioning system (GPS) time and location data
Accelerometer data, gyroscope data
Location services on/off data
Screen on/off data
Magnetometer data, and other smartphone or instrumentation data
Mobile device ID
Phone call start and end time
Battery level and charging status
Technical information about your mobile device’s hardware or software. This could include your mobile device’s make and model, operating system version, and software version. It could also include other technical information relating to your mobile device.

We may also use specific personal information such as your name, address, phone number and email address. This info would be used for authentication purposes.

Usage-based insurance is new to a lot of drivers, and we want to support you every way we can if you have questions. The data we collect helps us do this. It also helps you help yourself! You’ve got access to some of your driving data, too, in the form of your Driving Score in the app. You can actually view the precise details of your trips – including things like a map of your routes and how well you drove on your trips (yes, it even shows where and when you might have braked a little too hard!). This means that each trip is a new opportunity to learn how to better your driving habits – and save even more on your car insurance.

*Complimentary one-year membership to TELUS Health Virtual Care is available to the primary named insured on a Sonnet property or auto policy. Offer is limited to one Sonnet account with at least one active home or auto insurance policy. The primary named insured’s partner, spouse and any dependents under the age of twenty-six may also use the TELUS Virtual Health Care membership. Offer does not extend to the purchase of a Sonnet Pet Insurance policy. Offer is not available to residents of New Brunswick. Note that controlled substances cannot be prescribed by TELUS Health Virtual Care.

Sonnet Pet is distributed under a distribution network agreement by Sonnet Insurance Company and is underwritten by Petline Insurance Company. Products are available to residents of B.C., Alberta, Ontario, Québec, New Brunswick, Nova Scotia and P.E.I. and provide coverage to eligible pets. All coverage described is subject to the terms, conditions, limitations and exclusions contained in our Policy Wordings. In the event of a discrepancy, your policy wording governs.

Sonnet Insurance offers online home and auto insurance to residents of Ontario, Quebec, New Brunswick, Nova Scotia and P.E.I. In B.C. and Alberta we offer online home insurance. Unfortunately, we’re not able to service Saskatchewan, Manitoba, Newfoundland & Labrador and the territories, or Alberta or B.C. auto insurance customers at this time.

Always refer to your insurance policy for information about your coverage, including limits, deductibles, and exclusions. In case of discrepancy, the insurance contract prevails over general information available on this site. Any policy related changes made on this site will not be effective until you receive confirmation.

Sonnet Shift is a trademark of Definity Insurance Company and/or its affiliates. Sonnet Shift is only available to residents of Ontario, and Québec.