How are you responding to COVID-19?

Due to the Canada Post strike, any letters or documents sent by mail may be delayed. You can still download and print your documents from your account anytime. Thanks for your patience.

Supporting each other and our communities is more critical than ever to help slow the spread of COVID-19. At Sonnet, we're doing everything possible to ensure the safety of our customers, employees, and partners. We're closely following the recommendations from the Public Health Agency of Canada (PHAC) as we continue to monitor the situation.

Many Canadians have been impacted due to the pandemic and we’re committed to supporting our customers. We may be able to offer the following for customers who are facing financial hardship due to COVID-19:

Payment plan adjustments to update the method or date of payments
Reduction of auto insurance premiums by limiting coverage or reducing the number of annual kilometres driven.
For customers taking their car off the road completely, they could save up to 75% on their premium

If you have any questions or concerns on your policy, please don't hesitate to contact us and give us a chance to help. Our Insurance Agents are online between 8:00 am to 6:00 pm EST, Monday to Friday.

If you need to start a claim, our team is able to support you as usual. In the event of a claim please call us at 1-844-SONNET4.

Stay safe. We're all in this together.

*Complimentary one-year membership to TELUS Health Virtual Care is available to the primary named insured on a Sonnet property or auto policy. Offer is limited to one Sonnet account with at least one active home or auto insurance policy. The primary named insured’s partner, spouse and any dependents under the age of twenty-six may also use the TELUS Virtual Health Care membership. Offer does not extend to the purchase of a Sonnet Pet Insurance policy. Offer is not available to residents of New Brunswick. Note that controlled substances cannot be prescribed by TELUS Health Virtual Care.

Sonnet Insurance offers online home and auto insurance to residents of Ontario, Quebec, New Brunswick, Nova Scotia and P.E.I. In B.C. and Alberta we offer online home insurance. Alberta auto insurance quotes can be obtained by emailing us an application, and eligible customers can bind online. Unfortunately, we’re not able to service Saskatchewan, Manitoba, Newfoundland & Labrador and the territories, or B.C. auto insurance customers at this time.

Sonnet Pet is distributed under a distribution network agreement by Sonnet Insurance Company and is underwritten by Petline Insurance Company. Products are available to residents of B.C., Alberta, Ontario, Québec, New Brunswick, Nova Scotia and P.E.I. and provide coverage to eligible pets. All coverage described is subject to the terms, conditions, limitations and exclusions contained in our Policy Wordings. In the event of a discrepancy, your policy wording governs.

Always refer to your insurance policy for information about your coverage, including limits, deductibles, and exclusions. In case of discrepancy, the insurance contract prevails over general information available on this site. Any policy related changes made on this site will not be effective until you receive confirmation.

Bundling discount reflects the best possible savings a customer could receive by bundling their home and auto coverage. Depending on your quote details, you may not be eligible for a discount.

Sonnet Shift is a trademark of Definity Insurance Company and/or its affiliates. Sonnet Shift is only available to residents of Ontario, and Québec.