What is an insurance deductible and how does it work?
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There are a lot of factors to consider when it comes to your home and auto insurance. Sometimes it can feel like a balancing act between having the right coverage (which is important if you need to make a car insurance claim) and getting the lowest price. But you don’t have to compromise. This is where deductibles can help.

But what is a deductible? And how do deductibles work for your home and car insurance policies? Listen to our licensed Insurance Agent, Lorien, explain what insurance deductibles are. It’s simpler than you think.



What is a deductible?
What is a deductible?
Open "Deductables 101 Video with Lorien" text transcript.

[intro music]

>> Lorien: Hey guys, I'm Lorien. I'm a customer service hero, and an insurance agent, and it's pretty fun.

>> Lorien: I'm here to talk to you about deductibles, and what they mean for you for your home policy and your auto policy.

>> Lorien: It's pretty simple, simpler than you might think.

>> Lorien: A deductible is the amount that you're responsible for paying first, in the event of a claim before your insurance kicks in.

>> Lorien: Let's just say you have a claim that costs 10 thousand dollars and your deductible's a thousand dollars. You're going to pay that thousand dollars and your insurance company is going to pay the remaining 9 thousand.

>>Lorien: If we didn't have deductibles there would be a bunch of small claims which makes your premium go up.

>> Lorien: If you have a higher deductible, you're going to be paying a lower premium in the long run. Whereas if you have a lower deductible, then your premium is going to be higher, it's like switch one for the other kind of thing.

>> Lorien: It's really up to you and your level of financial comfort, how much you're going to be able to pay out of pocket should something happen.

>> Lorien: Deductibles do apply to both home and auto policies they're a little bit different though and I'm going to help you understand how they work.

>> Lorien: Let's just say you have a house insurance claim and it's pretty expensive, and you're thinking aw man am I going to have to pay the deductible too? Well, not necessarily.

>> Lorien: A lot of companies do have what's called a deductible waver so that means that once a claim goes above a certain amount it won't have to pay that deductible.

>> Lorien: So when it comes to car insurance, the deductibles do work a little bit differently from home.

>> Lorien: For example, collision and comprehensive you can actually pick different deductibles for those two coverages depending on what works best for you.

>> Lorien: So at the end of the day if you have any questions about deductibles, all you have to do is contact your agent, they'll be able to help you.

[laughs]

What is a deductible?

A deductible is the amount of money you pay out-of-pocket before your insurance company starts paying for covered damages or losses. Once you've paid your deductible, your insurance will kick in and cover the remaining costs, up to your policy limits.

For example, if your policy’s deductible is $1,000 and you have a loss under your policy that costs $10,000, you’ll pay $1,000 and your insurer will cover the remaining $9,000. (But, this also means that if you had a loss worth less than $1,000, it wouldn’t be covered by your policy.)

Why do insurance deductibles exist?

Deductibles exist for a few key reasons. First, they keep premiums lower. By sharing some of the financial responsibility, insurers can offer more affordable policies.

Secondly, deductibles discourage small claims. Would you file a claim for a $300 fender bender if your deductible was $500? Probably not. Deductibles also encourage responsible behavior. Knowing you'll have to pay part of the repair bill is more likely to make you be a careful driver and proactive homeowner.

How insurance deductibles work

Generally speaking, a lower deductible means you’ll have a higher premium and pay less in the event of a claim. On the other hand, if you choose a higher deductible, you’ll lower your insurance cost but have to pay more if you need to file a claim.

Keep in mind that choosing a deductible involves balancing upfront costs with potential future expenses.

How auto insurance deductibles work

With auto insurance, different types of deductibles can come into play when you have additional coverages on your policy. If you have physical damage coverage (this includes collision and comprehensive), this will mean that you’ll have a deductible (or two).

Most people choose to have both collision and comprehensive coverage. With this combo, there will be separate deductibles if you make a car insurance claim. For example, you could have a $500 collision deductible (which would apply in an at-fault accident) and a $300 comprehensive deductible (which would apply in other events, such as if your car was stolen or vandalized). Your insurance provider may have set deductible amounts or you may get to pick which deductible works best for you.

There are also cases under your auto policy where you may not have to pay. For example, if you have comprehensive coverage and get a stone chip in your windshield, this could be repaired without needing to pay out-of-pocket. The same goes for fire and lightning damage. Or if your entire vehicle is stolen (you'll still need to pay in Ontario and Quebec in this situation).

How home insurance deductibles work

With home insurance, the size of the claim can determine if you need to pay your deductible or not (except for in the case of earthquake coverage). Many home insurance companies offer a deductible waiver, which means that once a claim goes over a certain amount you won’t have to pay the deductible. This amount can differ among insurers, as well as depend on your level of coverage. When a claim happens, a claims adjuster will work with you and other professionals to determine the cost of the loss and if it’s covered.

If you do have to pay a deductible under your home policy, the type of claim will determine how much you’re responsible for paying. It could be a set amount (like in the examples above) or it could be a percentage. Get familiar with your home policy so you’re not surprised in the event of a claim.

Who decides my insurance deductible?

You decide your insurance deductible based on your financial situation. Your insurance company will suggest a minimum and maximum deductible amounts for you to choose from. For example, you may have a set deductible of $1,000, or you may be able to choose between $500, $1,000, or $2,000. All of this will depend on your insurer, what you’re insuring and other factors.

Ultimately, when it comes to which deductible amount to pick, it’s up to you. Ask yourself how much you are comfortable paying if something were to happen. Taking on a higher deductible may seem tempting to keep your insurance payments down, but it could put you in a sticky situation if you need to make a claim later on. Everyone’s financial comfort level is different, and yours will likely change over time. The good news is that you can usually adjust your deductibles during your policy term or at renewal.

Also, keep in mind that leasing or financing your car will affect the coverage you need, and the deductibles you can choose. Check out your lease or financing agreement to make sure you meet the requirements. You don’t want to lose your car for having the wrong coverage.

When do I not need to pay a deductible?

Let's explore some common scenarios when you might not have to pay your insurance deductible.

With car insurance, if someone else is at fault for an accident and you make a claim through their insurance, you typically won't have to pay your deductible. Your insurer will try to recover your deductible from the at-fault driver's insurance company. This is often called a "Direct Compensation - Property Damage" claim. Also, some insurers offer deductible waivers for things like a hit and run, meaning they'll cover the entire cost. However, these waivers often come at an extra cost added to your premium.

For home insurance, similar scenarios exist. If a neighbour’s negligence causes damage to your property, like a fire spreading from their house, you can claim against their insurance and often avoid paying your deductible. Certain endorsements  come with a separate, lower deductible or no deductible at all. This varies between insurance companies, so check your policy. Some policies also offer disappearing deductibles that reduce every claim-free year. Some insurers may waive your deductible for catastrophic events, though this is less common.

Deductibles are a key part of your policy and significantly impact your price and premiums.  Now that you understand what a deductible is and how it works, you’ll be more confident when purchasing and reviewing your home and auto insurance coverages.

How can I manage my insurance deductibles?

Sonnet offers deductibles to help keep premiums affordable by sharing a portion of the claim costs with our customers, allowing them to balance insurance expenses while still receiving financial protection when needed. Whether it’s a car insurance claim you need to file or a home insurance policy you need to update, we’re here to help.

Start saving on your insurance.